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Privacy Policy / Payment Gateway

All payment are made via Paypal, We do not store customer credit card details

Company Bank 

 Bank HSBC
account no 51450875
sort code 40-42-09
HSBC BANK IBAN GB04MIDL40420951450875

PayPal is an American worldwide online payments system. Online money transfers serve as electronic alternatives to traditional paper methods like checks and money orders. PayPal is one of the world’s largest internet payment companies.

Shipping and Delivery

We make every effort to deliver your shipment as quickly as possible. Generally we will ship your order within a day of receiving your confirmed order. However, due to high sales volumes, there may be situations whereby the product you ordered is out of stock. In such situations, we will contact and inform you of the wait period and when you can expect delivery.

Standard Shipping generally can take up to 2 to 5 working days for delivery allowing for national holidays.

What is your returns policy?

We offer a 14 day, no-quibble returns or replacement policy, because we want you to be totally satisfied with your purchase.

If you’re unhappy in any way with your purchase, you can return it for a refund, replacement or credit. You may be requested to return the item in its original, undamaged packaging before we process your request.

We will pay for your return postage on a faulty/incorrect item as long as you send it using Royal Mail 2nd class recorded delivery.

90 days money back 

All returns require a Return Merchandise Authorization (RMA). An RMA must be requested within 90 days of the original invoice date or lease date for non-defective product. Thereafter, all sales are final. Returns are limited to one(1) product per customer. All items must be returned in as new” condition in the original packaging and have all accessories. Returns will be charged a 20% restock fee. Shipping charges are non-refundable. When returning product, use a carrier that has tracking capabilities. The customer assumes responsibility for insuring the return shipment and filing the claim for lost or damaged returns. Shipping damage must be reported within a week of receipt of the shipment from

LEDHydroponics.co.uk refunds will be issued in the same method used for payment. Refunds will be issued within 7-14 days of receiving the returned merchandise.

LEDHydroponics.co.uk guarantees that all information collected here will not be released to any third party and your confidentiality and anonymity is safe guarded at all time. We value your privacy and any data collected will be for our own use in recognising you as our customer only. From time to time you may be sent emails telling you about new products and special offers. If you do not wish to receive these emails please let us know and we will remove you from out mailing list.




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